Frequently Askes Questions
What is a cookie?
“Cookies” are small pieces of code that enable webdevelopers to automatically recognize browsers as a specific visitor when you visit their website. This will allow them to instantly give you access to the site without you having to re-register or login. Cookies should be set by the developer to expire, when the site has finished with them or within some nominated time frame.
Remember while cookies are useful for allowing your browser to remember your login details, they are also a security flaw. If another person sits at your computer they can access websites as you.
What browsers do SOLIT websites support?
SOLIT websites takes advantage of the latest in browser technology, so for the best experience, we recommend upgrading your browser as new versions of your browser become available. Firefox , Mozilla, Netscape , Opera , and Microsoft Internet Explorer (updates) should all work well with SOLIT websites. We also develope websites with cross platform compatability in mind (Windows, Apple, Linux).
How do I make SOLIT.com.au my default home page?
If your browser is Microsoft Internet Explorer, go to the SOLIT.com.au home page and select "Tools" and "Internet Options" from the toolbar at the top of the screen. Click on the tab labeled "General" and go to the "Home Page" section. You can either enter the SOLIT.com.au URL (http://www.solit.com.au/) in the dialog box, or select the "Use Current" button. Click "OK." The next time you start Internet Explorer or click the "Home" button on the toolbar, you'll go directly to SOLIT.com.au!
If you are using Mozilla or Netscape Navigator , go to http://www.solit.com.au/. While on this page, select "Edit" and "Preferences" from the toolbar at the top of the screen. In the "Navigator" section, type http://www.solit.com.au/ into the "Location" field, or select the "Use Current Page" button. The next time you start Netscape or click the "Home" button on the toolbar, you'll go directly to SOLIT.com.au!
If your browser is Firefox , select "Tools" "Options" and "General Preferences" from the toolbar at the top of the screen. Select the tab labeled "Homepage" and enter "http://www.solit.com.au/" in the "Location(s):" dialog box, click "OK." The next time you start Firefox or click the "Home" button on the toolbar, you'll go directly to SOLIT.com.au!
Scumware, Spyware, Adware and Malware What are they?
Sometimes its easier to understand the concepts behind these types of programs, so here is a mini-reference with definitions which describe how each type of software works and how it is commonly used.
Scumware: Software, scripts or programs that are specifically designed to circumvent or steal revenue and traffic from legitimate web sites. Most scumware is also considered to be spyware since it usually includes programs which transmit your personal information. Scumware is usually installed without consent and bundled with other programs such as popular filesharing programs or Adware.
Spyware: Software components that are usually downloaded for free from the internet and installed with products that send information from the user's computer without their knowledge or consent. Although it is predominantly found in shareware, spyware can also be found in legitimately purchased commercial software that collects personal information from your computer. It is generally considered to consist primarily of 'stealth' components and background processes that may violate your privacy and/or expose your personal information and your computer to attack. Usually the information sent is benign in nature, mostly concerned with general marketing information (ie., spending habits) rather than specific information like credit card numbers, although some programs are capable of retrieving specific information as well. Spyware does not respect privacy as information is transmitted without consent.
Adware: Adware is advertising supported software. It can be downloaded free from the web but carries banner advertisements or links that attempt to create revenue for the company. It usually installs components on your computer that transmit marketing information to central servers which in some programs is then used to tailor the advertising presented for increased effectiveness. The main difference between Adware and Spyware is that Adware usually contains a disclosure which reveals exactly which information is being collected and how it is used.
Malware: This term has been shortened from "malicious software" and is usually applied to cover a wide range of 'hostile' software such as Viruses, Trojan Horses and Worms. It is software that is designed specifically to damage or disrupt a system, files or its components.
All Scumware, Spyware, Adware and Malware should be dealt with immediately upon discovery, as continued exposure can all but make your machine unusable. It is in your best interest to block all Scumware, Spyware, Adware and Malware before they get on your machine. Some useful tools for doing this and cleaning are AdAware, CoolWebShredder and Pest Patrol (businesses should consider this application)
What is FLASH®?
FLASH® Player is a multimedia plugin for webbrowsers it is developed by Macromedia to view flash files in your browser you do not need the FLASH® program you only need the plugin. This can be downloaded here. Please follow thier onscreen instruction to install the plugin for your browser.
FLASH® is used on several SOLIT developed sites. If a flash module doesn't work after the download, exit your browser, then open it up again. If you continue to have problems, restart your computer. If you are still encountering problems, you can go visit Macromedia's support sites.
What is a driver and how do I update it?
If you've been having computer problems and someone suggests that you "update your drivers" but you haven't a clue what that means there you are not alone. A lot of new computer users have trouble with the concept, but take heart it's not hard to learn.
First it's important to understand what a driver is. A driver is a file on a Windows-based personal computer that controls an internal or external device, such as a modem, video card, scanner or printer. Windows uses a driver to help the computer communicate with various gadgets attached to it.
Windows 95/98/ME/XP as well as Windows NT/2000 come with built-in drivers and often will automatically install a driver when a new device is added if the driver is already in the Windows driver library on the machine.
Occasionally the system won't recognize a new device and so you need to install a driver manually from a floppy disk or Compact Disc or from the Internet.
Sometimes it's better to use a driver provided by the maker of the device than to use the built-in Windows driver. It is usually more up to date and better written.
It is also necessary to update a driver if a device is working strangely. The odd behaviour can be attributed to a bug in the existing driver.
To update a driver, you'll need to retrieve it from the device maker's Web site. Most peripheral makers have a support or customer care area on their Web site that contains driver files. Drivers also come on floppy disk or CDs what come with the device, though it is advisable to get the latest driver from the device manufacturer's Web site. If you need help in finding a driver look at these sites: http://www.driverguide.com/ or http://www.windrivers.com or http://www.driverzone.com/ or http://www.drivershq.com/ or perhaps http://www.mrdriver.com/ .
Before you find the right driver you'll need to figure out what the make and model is of the device you are updating. This usually isn't hard. The information is typically contained in the manual of the device or could be actually on (or on the underside) of the device itself in the case of a printer or scanner and some other devices.
If the device is attached inside the computer, like an internal modem or video card, you can usually find out about it using the Windows "System Information" program found in the Accessories/System Tools area of your Start menu. Click the Start button then Programs then Accessories and then System Tools.
A list of devices and their various names will appear under headings on the left-hand side. For example, click the plus sign (+) next to "Components" and then "Display" to see which video card is installed or click CD-ROM under "Multimedia" to see which CD-ROM drive is installed.
Once you have the device name, you'll be able to find the correct driver on the manufacturer's Web site. When you click on the file containing the driver package your Web browser will prompt you to run or download the file. Select "Download" and then specify a folder on your computer to save it to.
Your best bet is to click the desktop symbol on the top right of the download box. In Windows 95/98 this looks like a tiny blotter and pencil. In Windows ME click the desktop icon on the left column of the dialog box. If you have Windows XP, click the symbol that looks like a folder an up arrow in it. Do this repeatedly until "Desktop" shows as your selected folder.
This will allow the driver package to be saved to your desktop so it will be easy to find.
The driver will then download. When it finishes close your Web browser and create a folder on your desktop. To do this right click with your mouse on the desktop and choose "New" and then "Folder". Enter a name for the folder -- something like "driver files". Now right click on the downloaded file and hold you mouse button down and drag it to the folder. Release the mouse button and select "Move". The file will be moved to the "driver files" folder.
Now open the "driver files" folder by double clicking on it and then double-click the file you downloaded. The file will expand and uncompress all the items inside it and list them in the "driver files" folder. Sometimes it won't uncompress because it is in ZIP format. You can tell this by its .zip extension. You can use an unzip utility such as Winzip found at http://www.winzip.com. Under Windows Me and Xp, ZIP file management is built into the system.
Now comes the part where you update the actual driver. Open your Control Panel (click Start, then pick Settings then Control Panel). Double click the System icon and choose the Device Manager tab. Find the device for which you want to update the driver. Click the plus sign (+) next to the various categories click on the device you want to update, and then click on "Properties" and the "Driver" tab.
Then click the "Update Driver" button. A dialog box will walk you through the process. Choose "Display a list of drivers..." then choose the "Have Disk" button and use the dialog box to find the "driver files" folder you created on your desktop. Choose the ".INF" file in that folder and click OK. The system will update the appropriate driver. If there is more than one .INF file then try each one until you get a successful install. Finally, reboot your machine so that the new driver can take effect.
Source = http://www.cyberwalker.net/faqs/how-tos/upgrade-drivers-faq.html
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